CGV de Wainao

Terms of Sales

These Terms and Conditions apply to all products sold on and the relationship between this site and its Customers, whether natural or legal persons. reserves the right to modify these terms and conditions at any time. In this case, the applicable conditions are those in effect on the date of the order by the buyer.




The website is operated by www.2wainao society WAINAO

Any order validated by the client conditioned on the acceptance of these terms of sale.

These conditions are concluded between, on the one hand, the WAINAO company, registered with the RCS PARIS under number 533 489 662 and located 7 rue de Castellane, 75008 PARIS, and secondly, those wishing to make a purchase via website WAINAO hereinafter "the user". "


mutual obligations

These terms and conditions are written in French and express obligations, rights of the Customer and In this sense, the customer is deemed to accept without reservation all the provisions of these conditions. agrees reciprocally to respect the obligations under the present.


Article 1 - General

  • Conclusion of Contract


The order will be validated when the customer makes payment. This fact marks the conclusion of the contract between the Customer and


Article 2 - Products

  • Description and product information

The products offered on the site comply with current legislation and standards applicable in Europe. The website strives to better present on the cards products, the essential characteristics of these. The information on the site were provided by the manufacturers. The descriptions (photographs, text, graphics, information and characteristics) illustrating the products presented are indicative.

  • Availability ensures the availability of items sold before the customer confirms the order and make payment. If the product is no longer available at the time of confirmation, the responsibility may be committed, or entitlement to damages for the Client. If by chance, the product (in color or size you want) is not available, the Customer will by informed and will have the ability to send an email to indicate his desire to get the product in question. Therefore, if the product has not reached the expected number of editions, since it is limited draw, the customer will have the ability to book. Once the product available, the customer will be informed and will make the payment, after which the product will be sent. If the number of copies of the product was reached, he will have to choose the product in question in another color or another product.

However, if an error occurred agrees to promptly notify the Customer and to propose a similar product or to cancel the order by the immediate repayment.

If the customer opts for the cancellation, will refund it within 5 working days from the date the order will be canceled.



Article 3 - Price

Listed prices include all taxes.


If the price of the same product is wrong on another location of the site (eg on the home page or on the newsletter), the price indicated on the description shall prevail.


  • Composition and validity

Prices of products sold on the site are in Euros all taxes included. The cost of delivery in France is included in the prices shown.

All goods remain the property of the Seller until full payment.


  • Fluctuations

It is possible that the price of the same product fluctuates after its posting on the site. If this fluctuation is timely because conducted as part of a promotional event whose duration is limited in time, in no this may not entitle the Customer to return the product outside the conditions and time of return. will not be affected in case of fluctuations in selling prices and any price differences will not be refunded.


  • Errors

All prices given are subject to obvious typographical error. If an error occurs, contact the Customer to inform and remind him that the order will be charged to the corrected conditions. In case of rejection of the new conditions, the customer is free to cancel the order corrected without penalty.



Article 4 - Respect the rights of intellectual property

All elements of the site are and remain the exclusive intellectual property of the company WAINAO. Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, the elements of the site they are software, visual or sound.



Article 5 - Orders

  • Capacity

When placing the order, the Customer warrants have full legal capacity to adhere to these terms and conclude this agreement.

  • Personnal informations

When ordering, the Customer agrees to provide the information requested of it and is committed to the truth of the past:

  • Last name and first name

    Company name, club or another if this is the case

    Billing address

    Delivery address if different


    email address

    The Client must verify all information entered during the order (product ordered, delivery address, billing address, telephone number ...).

  can not be held responsible for any data entry errors and the consequences in terms of delay or delivery error. Thus, if the delivery can not take place because of a mistake by the Customer, the return postage will be borne by the latter and the delivery will be delayed.


Article 6 - Payment

  • Payment terms

Card payments and Paypal debit are accepted.

The Customer has the option to set the order online by Carte Bleue, Visa, Eurocard / Mastercard. WAINAO the company has no access to banking details of customers who deal directly with Paypal or bank.

The Customer warrants that it is fully authorized to use the said card and that the card used provides access to sufficient funds to cover all costs of ordering products on


  • Terms

Some postings will be directly, ie without prior verification procedure.
However, in order to limit the risk of fraud, site may be required to perform checks on the validity of payments made by bank transfer, credit card ...
After this potential control:

  • reserves the right to accept the order, let alone to validate the payment.

  • can in case of non receipt of these supporting documents within 48 hours deny payment validation.

  • can in case of receipt of documents deemed non-compliant to reimburse the said order by the bank account has been debited when ordering.

If the check can not be performed within 48 hours of the date of the order by fault of the Customer, then the command will not be honored and will be canceled by


  • Default reserves the right to suspend or terminate the account of a Customer who violates the provisions of these terms and conditions. including reserve the right to refuse delivery or to deliver an order from a customer who has not fully paid a previous order or with whom a payment dispute is being procedure.



Article 7 - Shipping & Time

  • Place of delivery

In case of anomaly concerning the delivery, the Customer must indicate its reserves as detailed handwritten comments, dated, explicit and complemented by his signature on the delivery note. These anomalies can be:

  • Damaged boxes ...

  • open cardboard ...

The Customer must submit its claims to same day delivery if possible.

Any claims made after a period of 48 hours may be rejected without recourse to the Customer. The absence of complaints, non-expression of reservations by the Client mean that the product delivered is deemed satisfactory and will be subject to subsequent dispute.


  • Delivery delay can not be held liable for breach of contract in case of shortage or unavailability, force majeure, disruption or total or partial strike of transportation, communications, flood, fire and in the event of manifest error. can not be held liable to the Client or any third party for any consequential damages, any loss of profit or revenue, arising in any manner whatsoever.


In case of non receipt of a package by the deadline, the Customer join us by e-mail to We will inform you about the progress of your order.

The opening of the investigation within 24 business hours after the event by the Customer to non receipt.

If a package is delivered to the site announced the carrier, it will ask the Customer a dispute letter.

If during the investigation period, the product is found, it will be delivered to Customer. If the product was not to be found at the end of the investigation of loss and only in this condition, will refund the order.

If the product is not found at the conclusion of the investigation and only in this condition, :

  • shipping a replacement product at its expense if it is still available

  • refund the price of the order lost by the carrier. will in no case to exchange or refund the product (or command) before expiry of the period of investigation and the Customer will not turn against

In case of non delivery of an order, the customer has a maximum of 25 days (from the parcel shipping date) to manifest.

At the expiration of this period, no complaint by the client will be admissible, that is to say, any request for exchange, refund or to argue will be rejected.


 Article 8 - Withdrawal

Buyers have a fourteen-day withdrawal period from the date of delivery of their order to return the merchandise and request an exchange or refund, without penalty. Shipping costs will not be borne by the site exceptions.


Article 9 - Applicable law and Guarantees

  • jurisdiction

General Terms sales will be executed and interpreted according to French law.

This agreement is subject to French law.

In the event that any provision of the general conditions would be considered illegal or unenforceable by a court, the remaining provisions of these conditions remain in effect.


Responsibility for under the general conditions of sale may not exceed an amount equal to amounts paid or payable in the transaction to the source of said liability, whatever the cause or form of action concerned.



 data protection act

Under the Data Protection Act of 6 January 1978, the customer has a right to access and rectify the data concerning him. guarantee the customer a total respect of confidential information stored on computer media. agrees not to disclose any information likely to allow third parties to know the confidential data within the meaning of the Data Protection Act.